6 Jobs in Fort Madison, IA
General Atomics is Hiring a Customer Service Representative Near Fort Madison, IA
Under general supervision, this position is responsible for inside sales and customer support activities including, but not limited to, processing orders, price and delivery quotes, stock availability, and expediting account collections through telephone, internet, and correspondence from customers and representatives. Must have knowledge of company products and customer service processes.
DUTIES & RESPONSIBILITIES
- Provides order status and pricing information to customers.
- Maintains database records of customer profiles.
- Maintains status reports.
- Expedites orders at customer request.
- May participate in marketing and sales activities such as travel and customer development.
- Provide customer service support after hours during winter months (rotating schedule.)
- Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company. Expected to work in a safe manner in accordance with established operating procedures and practices.
- May perform shipping and receiving duties as required.
- Other duties as assigned or required
Job Qualifications:
- Typically requires a high school diploma or equivalent along with two or more years related experience in sales or customer service with a basic understanding of office procedures, data compilation and record maintenance.
- Must have good knowledge of computer operations and applications.
- Must be customer focused and possess:
- Ability to identify and analyze issues;
- Organization skills to maintain flow of work;
- Good interpersonal, verbal and written communication skills to interface with internal employees and external customers; and,
- Ability to use judgment in handling customer inquiries and tact and diplomacy in resolving customer problems. Ability to work both independently and in a team environment is essential as is the ability to work extended hours as required.
Job Summary
Full Time
Energy
$35k-44k (estimate)
04/11/2024
06/10/2024
ga.com
GREENWOOD VILLAGE, CO
7,500 - 15,000
1955
Private
AMORY E QUINN
$3B - $5B
Energy
Related Companies
About General Atomics
GA develops and manufactures energy and unmanned aircraft systems for commercial and government sectors.
The job skills required for Customer Service Representative include Customer Service, Customer Support, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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